IDC x Zoom → 10 Things Customer Experience Leaders Need to Consider in 2024

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Strategic Insights: Gain vital strategies for improving customer and employee experiences in today's dynamic business landscape.
Data-Driven Recommendations: Access actionable insights based on extensive European enterprise research for effective CX transformation.
Future-Ready Guidance: Equip yourself with knowledge on AI, digital channels, and cloud contact centers tech to stay ahead in your industry.

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