IDC x Zoom: State of Customer Experience (CX)

IDC & Zoom reveal in this infographic how leading European companies are reshaping customer experiences. Dive in to discover:

The pivotal role of personalization in next-gen CX.
How training and data integration are becoming game changers.
Strategies to dismantle data barriers and unify teams.
The rise of conversational technologies enhancing CX.
Equip yourself with the future of European CX.

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